IMS has been providing excellent service to companies nationwide since 1999.
 
IMS provides a wide range of solutions that meet your IT and marketing needs.
 
IMS can assist you with all your IT needs on a full or part-time basis at an affordable price.
 
IMS can turn your marketing department into a lead generation machine.
 
 
 

We have the right mix of experience and know-how in Networking, ERP, CRM, and Marketing that enable organizations to increase sales while decreasing cost.

We provide professional computer networking services including design and installation of computer software/hardware, technical support, network administration, remote access, and security. We provide regular and consistent network support on a part or full-time basis.

IMS has been helping organizations both large and small create strategies and technologies that maximize customer relationships since 1995. From sales force automation to integrated marketing databases and beyond, we implemented powerful solutions to bring together people, processes and technology.




In fact, the marketing database and sales force automation package we developed was implemented at companies across the country prior to the software being purchased by an ERP software company in 1999.

Since that time, IMS consultants have studied at the leading CRM institutions to understand the business process and strategies behind CRM so that we can offer our clients the knowledge and expertise they will need to undertake any CRM initiative, no matter what software is chosen.

Today the consultants of IMS have built upon this history to bring critically needed services to organizations who are either trying to improve their existing CRM initiative or who are preparing to launch a CRM initiative.


Why IMS?

Expertise
For more than ten years, our consultants have worked with organizations to understand marketing, sales, business and technology issues that can improve a company's bottom-line performance. From ERP systems, to integrated marketing databases and sales automation, our consultants possess a broad range of experience with companies across multiple industries. As certified CRM Project Managers, the consultants of IMS are focused on helping companies understand the needs, challenges and benefits of CRM but are not focused on selling software. Our continuing education, research and thorough knowledge of the latest CRM offerings and our relationships with leading CRM companies allow us to make appropriate recommendations.

Commitment
IMS consultants are committed to encompassing a broad view of an organization's environment that takes a unique top-down approach. We begin by understanding the organization's corporate goals and vision to align them with the appropriate CRM strategy and solution. We have broken down CRM into distinct and defined steps so an organization can quickly and effectively move through the critical processes required for any CRM initiative. IMS offers consulting engagements based on these steps that make CRM a manageable and affordable project for any organization, large or small.

Results
IMS consultants are dedicated to helping organizations improve customer acquisition, profitability, retention and loyalty through the latest CRM solutions and marketing strategies. From analysis and planning through post-implementation evaluation, we keep the focus on overall organization goals and bottom-line results so you will realize maximum success from your CRM project. We build long-term relationships dedicated to continually improving CRM initiatives and keeping our clients informed of new trends, tactics and technologies.
 
   
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